BlueStreamPlumbing

Data Protection & Security Policy – BlueStreamPlumbing At BlueStreamPlumbing, we understand that when you trust us with your plumbing repair needs, you also entrust us with your personal information. Protecting your data is a priority for us, and we are committed to ensuring it is collected, stored, and handled securely and transparently. 1. Information We Collect When you use our services or visit our website, we may collect: Personal identification details (name, address, phone number, email) Plumbing system details and service requirements Appointment preferences and scheduling information Payment details processed securely through trusted platforms Technical data from your use of our website, including cookies and IP address 2. Purpose of Data Collection The data we gather is used solely to: Provide accurate plumbing diagnostics and repair services Schedule and confirm service appointments Manage billing and payment transactions Communicate important updates or service reminders Improve our website functionality and customer experience Comply with legal obligations and regulatory requirements 3. How We Protect Your Data BlueStreamPlumbing employs rigorous security measures, such as: Encrypted connections (SSL) to safeguard your data during transmission Controlled access protocols limiting data to authorized personnel only Regular security audits and software updates to prevent vulnerabilities Secure storage solutions, both physical and digital 4. Sharing Your Information We respect your privacy and do not share your personal data for marketing purposes. Data sharing occurs only when: Required for payment processing with certified providers Necessary for subcontractors involved in your service, under strict confidentiality Mandated by law or legal investigation 5. Use of Cookies and Tracking Our website utilizes cookies to: Enhance your browsing experience and remember preferences Collect anonymous analytics to improve our services Provide location-based service options You have full control to disable or manage cookies through your browser settings. 6. Your Rights Regarding Your Data You are entitled to: Request access to the personal information we hold about you Ask for corrections to inaccurate or incomplete data Request deletion of your data, where legally permissible Opt-out of any marketing communications at any time To exercise these rights, please contact us directly via our website or support email. 7. Policy Updates This policy may be revised to reflect changes in legal requirements or company practices. Updates will be posted promptly, with the latest revision date indicated.